Does anyone own some QUALITY ASSURANCE accepted wisdom?

i want to bring some different concept for QUALITY ASSURANCE to the table for work. we already monitor phone call and breed sure reps are properly helping the clients and we also handle the accounts the reps set up to form sure they are properly anyone set up...any other design??i cant expect of anything...psyche LOVE your minister to! gratitude!!

Answers:
Here are some design ...

http://www.bpaworldwide.com/ccqa.htm...
http://www.qaqna.com
http://www.incoming.com/webmodules/queue...
Make sure that you find satisfactory frontage to facade time beside your clients. I work for a thoroughly big company and we lost a multimillion dollar contract due to not communicating capably near the client. So frontage to obverse is massively exalted. It shows you are truly concerned something like respectively individual client. Good luck

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