What can be done if a purchase is made via internet, and the hawker will not fix a problem?

I don't thinking something like the money ($30.00), I only want some payback for the snotty note that they sent me.

The credit card have already be remunerated, so specifically not a recourse.

Answers:
Be nice, paybacks are not nice. Do something nice for them, and they will see the error of their ways.

Maybe bequeath them a payment subscription to a gay magazine.
You commonly hold recourse through your credit card company - even if it's be rewarded. Often times, if you dispute something, they will credit your reason and backcharge the dealer - depending on the situation. Contact your credit card company.
Call the credit card company anyway.
you are protected beneath Regulation E (federal Electronic Banking Law) if you live in the US. You can record an EFT claim next to your credit card company. The defence will be "item not as described by merchant". Generally you own to distribute the merchandise rear legs to the supplier until that time you do this. Other than that, folder a complaint beside the Attorney General's organization contained by their Consumer Protection nouns.


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