Is it possible for me to find out who picked up my money that have be transferred by my friend via MoneyGram?

My friend contained by the US transferred a fund to me(im contained by Malaysia) via MoneyGram weeks ago, and she did it online through the MoneyGram website. Few days after, she received a confirmation email that the money have be successfully picked up.
The problem is, her email have be messing up for a few days on the day she sent me the Transfer's Reference number which i will use to pick the money over here. I didnt received any email from her. She cant receive or distribute email, and some email she sent be sent to someone else, etc. So we suspect the email go to someone else's inbox, not mine. But we dont know who!
What can i do? telephone call MoneyGram and ask who took the money? is it possible?

Thanks =[

Answers:
If it's any substantial amount, they should enjoy gotten some form of I.D. from the creature who picked up the money. If they didn't, THEY are liable for the missing money.
yes basically call for and see who signed the money gram or dance and check out the signuture on it.
yes
a short time ago ask her the code

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