Hotel: Is it a serious wrongdoing by a Front Office Mgr. to intentionally treat a guest inadequately?

Let's read out a guest slighted the Mgr. Therefore, the Mgr. changed the guest's room preferences w/o the guest's erudition, withheld journalists, and give the guest bleak rooms. Is that a serious offense at a category 4 sizeable franchise hotel? How serious?

Answers:
I would immediatley be contained by contact next to his supervisor and consent to them know what he did and emergency a discount.
Yes this isn't right.

  • Is this a scam?? PLEASE support me out... i dont want to debris my time...?
  • A financial flout...counsel please?
  • Is in attendance path to find out if company have have complaints against them previous through BBB or Small Claims crt?
  • What is an 'deplorable manifestation of free enterprise' contained by business?
  • Mrs. Mary Parker sends email message to help out her to fund charities etc., mary parker<maryp_147(a)yahoo.d...?