A Company's Performance?

Consider a company's behaviour to the following:
Market share
Consumer loyalty
Recognition/awards

Do you suggest Information Technology is instrumental in doing very well a company's observation or is it an overhead? Why?

Answers:
Information Technology can be both. I worked for a company who implement a big IT project, but did it poorly and due to adjectives of the bugs contained by the system and the poor effecting revenue right now fell 10%. I've also prearranged IT departments who didn't incorporate anything to the business and purely spent money. Both of these would own only be ovrehead.

On the otherhand if you consider an IT project which allows online sale or reservations, remembers adjectives of the customers details and preferences, etc this can clearly reorganize sale opportunity for a business.


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