How do I attain my dental insurance to process/pay my claim?
I own dental insurance through WellPoint Dental Services. I needed a dental procedure and my dentist file it and I received an approval/precertification from WellPoint in the correspondence. It said the insurance would earnings $204 of the procedure. I have the procedure 4/25/2007. I remunerated my dentist within full (that's how he does it) and enjoy be trying to collect the $204 ever since. I own call the insurance co and am other told it is within process. I enjoy written 2 correspondence near a copy of the precertification to the address on my card and own have no response. On 7/18/2997, a rep said that it have be misfiled, but it would be sent to claims directly and that adjectives the basic info be in attendance. I hold received no response to my post, no check. What should I do immediately?? That procedure be $1000 and I could really use the $204. Thanks for any give a hand!
Answers:
Write a polite notification of complaint to the Commissioner of Insurance for your state - at your state possessions. Copy to your insurance company's Vice President of Health Insurance Claims - or some similar character. The insurance company is required to respond to the commissioner inside 30 days. Every day after 30 that they are behind, costs them $. You should catch a prompt response. But, remember to be polite. You will still enjoy one and the same insurance company. Most claim adjusters are over worked but legitimate relatives.
I would write a communiqu¨¦ to your state insurance department - including the date, etc, and wallet a complaint. And carbon copy in Wellpoint.
That should see them into gear.
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Answers:
Write a polite notification of complaint to the Commissioner of Insurance for your state - at your state possessions. Copy to your insurance company's Vice President of Health Insurance Claims - or some similar character. The insurance company is required to respond to the commissioner inside 30 days. Every day after 30 that they are behind, costs them $. You should catch a prompt response. But, remember to be polite. You will still enjoy one and the same insurance company. Most claim adjusters are over worked but legitimate relatives.
I would write a communiqu¨¦ to your state insurance department - including the date, etc, and wallet a complaint. And carbon copy in Wellpoint.
That should see them into gear.