Is near anyway to take money put a bet on from a company that overcharged?
netzero internet charged me $408.85 for their mediocre hi speed dial up service which they told me be $4.95 a month for unlimited use
Answers:
You entail to find out how they get to the 408.85. I took a look at the NetZero site and did not find anything for $4.95. I found the regular one for $9.95 and the HiSpeed one for $14.95. Another thing in the order of NetZero is that they charge for a moment ago going on for everything. If you phone their tech support fairly than going through the internet they charge you $1.95 a minute.
You entail to contact their billing and ask for a detailed statement to show exactly what you are anyone charged for. Hopefully you printed a copy of your Terms when you certainly signed up, as this will be your proof if they are charging you for something that should hold be no(or a different) cost. Anything not in dispute you should wages, anything in dispute you involve to contact them. When you do name them ask to speak to a supervisor. Generally the CSR race who first lug the ring up can do absolutly nought, but a supervisor have a bit more power.
Call your wall. In most cases if the charges be truly unauthorized the sandbank will start what is call a "Chargeback Process" and try and go and get your money support from NetZero.
Often you must prove that you signed up for the unlimited plan. Make sure you hold that proof geared up, as your ridge will most credible want to see that.
If this is a credit card, it is still back by a guard, ring up the number on the posterior of your card to capture started.
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Answers:
You entail to find out how they get to the 408.85. I took a look at the NetZero site and did not find anything for $4.95. I found the regular one for $9.95 and the HiSpeed one for $14.95. Another thing in the order of NetZero is that they charge for a moment ago going on for everything. If you phone their tech support fairly than going through the internet they charge you $1.95 a minute.
You entail to contact their billing and ask for a detailed statement to show exactly what you are anyone charged for. Hopefully you printed a copy of your Terms when you certainly signed up, as this will be your proof if they are charging you for something that should hold be no(or a different) cost. Anything not in dispute you should wages, anything in dispute you involve to contact them. When you do name them ask to speak to a supervisor. Generally the CSR race who first lug the ring up can do absolutly nought, but a supervisor have a bit more power.
Call your wall. In most cases if the charges be truly unauthorized the sandbank will start what is call a "Chargeback Process" and try and go and get your money support from NetZero.
Often you must prove that you signed up for the unlimited plan. Make sure you hold that proof geared up, as your ridge will most credible want to see that.
If this is a credit card, it is still back by a guard, ring up the number on the posterior of your card to capture started.