Anybody that works for the GAP company? GAP, OLD NAVY, BANANA REPUBLIC.PLEASE HELP!!?
i obligation assistance getting distance cards.i work at toddler gap/gap kids.my manager enjoy told me to draw from more opening cards or else i'm going to find a vocal advisory and possibly a write up. i don't want to budge through this. please anybody that works for tyhese companies, confer me tips on how to succeed beside the break cards. your guidance will be greatly appreciated!
Answers:
I work at O.N. and assume I can tender some tips for you. First of adjectives I'm not sure how long you've be working for Gap, and how used to you are near the benefits of the card. But the number one article to know to be capable of "sell" the BCC (brand credit card) is to know the benefits. I believe at Gap the customer will win 15% stale their 1st purchase upon approval, right? (at O.N. they with the sole purpose grasp 10%). At the Gap, it would be easiest to seize a GapCard at the register vs. the salesfloor b/c society are not shopping next to cartloads of stuff resembling they do at O.N. (it's jammy to receive ONCs on the floor at O.N.).
The unforced approach to ask the customer is to right to be heard "would you approaching to recover 15% today by first our GapCard?" Most of the time you're gonna obtain a "NO" and you won't own a polite counter-response to try and evolution their mind.
Instead, try this: "You could accumulate 15% rotten your purchase today and carry coupons for your subsequent purchase here as all right as for Old Navy and Banana Republic when you are approved for the GapCard today. It doesn't embezzle long, you can spread out the application while I ring up your items".
At this point if they appear interested, maintain chitchat almost the benefits of the card - such as the built-in rewards program (Old Navy call it "bucks back" - Gap might only bid them reward points?) You may also want to mention they can gain free shipping on online instructions over $50.00, and in that are special promotions for cardholders (15% sour on first Tues of the month - does Gap still do that??)
Anyways, I hope that help you. Good luck getting GapCards.
Also, you may want to check out this MySpace Gap Inc Employees group and read the discussion topics - at hand enjoy be topics in the order of GapCards surrounded by yesteryear. http://groups.myspace.com/gapinc...
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Answers:
I work at O.N. and assume I can tender some tips for you. First of adjectives I'm not sure how long you've be working for Gap, and how used to you are near the benefits of the card. But the number one article to know to be capable of "sell" the BCC (brand credit card) is to know the benefits. I believe at Gap the customer will win 15% stale their 1st purchase upon approval, right? (at O.N. they with the sole purpose grasp 10%). At the Gap, it would be easiest to seize a GapCard at the register vs. the salesfloor b/c society are not shopping next to cartloads of stuff resembling they do at O.N. (it's jammy to receive ONCs on the floor at O.N.).
The unforced approach to ask the customer is to right to be heard "would you approaching to recover 15% today by first our GapCard?" Most of the time you're gonna obtain a "NO" and you won't own a polite counter-response to try and evolution their mind.
Instead, try this: "You could accumulate 15% rotten your purchase today and carry coupons for your subsequent purchase here as all right as for Old Navy and Banana Republic when you are approved for the GapCard today. It doesn't embezzle long, you can spread out the application while I ring up your items".
At this point if they appear interested, maintain chitchat almost the benefits of the card - such as the built-in rewards program (Old Navy call it "bucks back" - Gap might only bid them reward points?) You may also want to mention they can gain free shipping on online instructions over $50.00, and in that are special promotions for cardholders (15% sour on first Tues of the month - does Gap still do that??)
Anyways, I hope that help you. Good luck getting GapCards.
Also, you may want to check out this MySpace Gap Inc Employees group and read the discussion topics - at hand enjoy be topics in the order of GapCards surrounded by yesteryear. http://groups.myspace.com/gapinc...