Looking for an article: % of increased advice when a quote is followed up beside a customer. Sales motivation?

I am have trouble motivating my sale staff to gross the follow up call beside their customers after a quote is sent out. I am looking for an article that will supply me the increased % of sale dollars when quotes are followed up near a customer.

Answers:
Came across this article which you may find adjectives - it's call "The Power of Follow-Up"

Say what you're going to do and consequently do it.

It never cease to amaze me how few business culture cause the time to follow-up after they hold made initial contact near a prospect or customer. In the ending few months, I can have a sneaking suspicion that of at tiniest eight different situations surrounded by my own time (business & personal) when someone did not bother taking this initiative...

Follow the source connect for full article.


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