Term Paper Topic?

I am a senior in College. I need to diminish my term paper topic down. The over adjectives topic is on Ecommerce. I wanted to focus on Customer Relationship Management, or consumer behavior. I am not finding a lot of info on any, unless I pay for it.

Any good links to information or other topic ideas?

Thanks.

Answers:    Go to the reference part of this wikipedia page to find books and articles around CRM.

http://en.wikipedia.org/wiki/Customer_re...

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